Etiket: Customer

09
May
2025

How GenAI-driven knowledge management can enhance customer experience

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to…

25
Ağu
2023

Ringless Voicemail As A Personalized Customer Engagement Tool

In the world of sales and marketing, cold calling (PDF) has long been a staple technique for acquiring new customers…

03
Ağu
2023

AGL taps Ravi Kalidindi to head customer markets technology – Training & Development

AGL has promoted senior manager of cloud, analytics and data platforms Ravi Kalidindi to head of technology for customer markets….

28
Tem
2023

How generative AI fuels customer experience programmes

Generative artificial intelligence (AI) has burst into the public consciousness this year, thanks to the launch of ChatGPT in November…

02
May
2023

Promising Jobs at the U.S. Postal Service, ‘US Job Services’ Leaks Customer Data – Krebs on Security

A sprawling online company based in Georgia that has made tens of millions of dollars purporting to sell access to…